Last updated: Jun 3, 2026
This Privacy Policy describes how information is collected, used, stored, disclosed and protected when you use OLG App Canada (the "Application"). Please read this Privacy Policy carefully before using the Application.
This Privacy Policy applies to the Application and to any related services, features, content, support, analytics, advertising, maintenance, updates and communications provided in connection with the Application.
By installing, accessing or using the Application, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with this Privacy Policy, please do not use the Application.
We do not intentionally collect personally identifiable information directly from users through the Application. However, certain technical, usage, diagnostic, device, platform, app store, or third-party service data may be collected automatically where such services are integrated into the Application or required for the operation, security, analytics, advertising, or distribution of the Application.
Depending on the configuration of the Application and third-party services, the information processed may include device information, operating system, app version, language settings, approximate location derived from technical data, advertising identifiers, analytics identifiers, crash logs, diagnostics, interaction events, session information and other usage data.
We do not request sensitive personal information unless it is strictly necessary for the Application or required by applicable law. The exact categories of data may vary depending on your device, platform, settings, country, and the third-party services active in the Application.
If information described in Section 2 ("Information We Collect") is collected, such information may be used only for the applicable purposes described below and only to the extent relevant to the collected data and the purposes stated in Section 2.
Where applicable law requires a legal basis, we process information based on one or more of the following grounds: your consent, performance of a contract, compliance with legal obligations, legitimate interests such as security, analytics and service improvement, and protection of legal rights.
You may withdraw consent where processing is based on consent, subject to technical limitations and applicable legal requirements.
The Application may include third-party SDKs, analytics tools, advertising networks, crash reporting tools, cloud infrastructure, app distribution services, payment or attribution services. These providers may collect and process information independently or on our behalf.
Third-party services are governed by their own privacy policies and terms. We are not responsible for the privacy practices of third-party providers, but we take commercially reasonable steps to work with providers that offer appropriate privacy and security protections.
We may share information with service providers, contractors, affiliates, advertising and analytics partners, legal authorities, or other parties where necessary for the purposes described in this Privacy Policy.
We may also disclose information if required by law, court order, regulatory request, to protect rights and safety, to investigate fraud or abuse, or in connection with a merger, acquisition, restructuring or transfer of assets.
Your information may be processed and stored in countries other than your country of residence. These countries may have data protection laws that differ from those in your jurisdiction. Where required, appropriate safeguards are applied to protect transferred information.
We retain information only for as long as reasonably necessary for the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. Retention periods may vary based on the type of information, purpose of processing, legal requirements, dispute resolution, security needs and technical limitations.
We use commercially reasonable administrative, technical and organizational measures to protect information against unauthorized access, loss, misuse, alteration or disclosure. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Depending on your location, you may have rights to access, correct, update, delete, restrict, object to processing, withdraw consent, request portability of your information, or lodge a complaint with a supervisory authority.
To exercise your rights, please contact us using the contact information below. We may need to verify your request before responding. We will respond within the timeframe required by applicable law.
You may request deletion of personal data associated with your use of the Application by using the account deletion feature directly within the Application's settings, where available, or by contacting us. We will make reasonable efforts to delete or anonymize applicable information, unless retention is required for legal, security, fraud prevention, accounting, dispute resolution or legitimate business purposes.
The Application is not directed to children under the age of 13, or a higher age where required by local law. We do not knowingly collect personal data from children without appropriate consent. If you believe that a child has provided personal data, please contact us so we can take appropriate action.
The Application may contain links or integrations leading to websites, stores, platforms or third-party services that are not operated by us. We recommend reviewing the privacy policy of each third-party service you use.
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised "Last updated" date. Continued use of the Application after changes are posted means that you acknowledge the updated Privacy Policy.